Creating and Enhancing Relationships

Study Area: 19+

Duration: 1 Day

Attendance: 1 Day

Course Overview

Participants will focus on developing their relationships with internal and external customers and stakeholders.

please email employers@calderdale.ac.uk for further information.

The following areas will be covered: however, the content can be tailored to meet specific needs of the business.

– Understanding of the concept of self-awareness
– Understanding of Emotional Intelligence and its role in the workplace
– Developing an effective personal brand

Participants will focus on developing their relationships with internal and external customers and stakeholders.

The following areas will be covered

Understanding of the concept of self-awareness
Understanding of Emotional Intelligence and its role in the workplace
Developing an effective personal brand

Entry requirements

No specific entry requirements.

Impact for employees

Develop skills to improve relationships with stakeholders and customers
Provide the tools to develop an effective personal brand
Improve confidence to create and enhance working relationships

Impact for employers

Increased internal and external customer satisfaction
Employees equipped with the skills they need to fulfil their role
Improve communication and collaboration in teams
Motivate and empower employees.
An upskilled workforce, with the skills and knowledge required to create and enhance working relationships

Embedded themes

Ethics
Employment Law
Health and Safety
Stress Management
British Values

Start Date

TBC on engagement (can be tailored to meet employer needs)

Course Fees

To be confirmed with Employer on engagement –  If you are interested to hear more about the course, or about other ways that Rise can support your business, please email employers@calderdale.ac.uk for further information.